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Frequently Asked Questions
What can I do if my pet passes away at home? If it is during office hours you can take your deceased pet to your veterinary office and discuss disposal options or call Broward Pet Cemetery during office hours and we will make arrangements with you to pick your pet up from your home or your veterinary hospital.
What can I do if my pet passes away after office hours or in the evening? Unfortunately, animal remains rapidly deteriorate after death. Therefore, we suggest that you wrap your pet in a plastic bag and place it in a freezer. If your pet is too large, place him or her in an ice chest. In the morning, call your veterinarian or Broward Pet Cemetery for disposal options.
Can I bury my pet in my backyard? Yes, if there are no local ordinances stating you can't. Always remember, however, if you decide to move, it will be difficult to exhume your pet. Broward Pet Cemetery is the ideal place for perpetuity.
How do I reach Broward Pet Cemetery to discuss cremation or burial services? Office Hours are 9am to 4pm Monday-Friday and 9am-12pm on Saturdays.If you wish to meet with our general manager, Sandy Ketcham, please schedule an appointment by calling (954) 476-0743. At times we are out of the office servicing our clients, so please leave a message and we will call you back as soon as possible. After-hour and weekend calls will be handled the next business day.
Do you pick-up outside of the county? Yes, but there is an additional pick-up charge.
How do I know the ashes I receive are my pets? All deceased pets are identified with a name tag and disclosure card from the time they leave your vet's office or your home and are delivered to our office. We only do private cremations at our cemetery. Only one person handles each pet. This person collects the pet's ashes and places them in a bag tagged with the pet's name, owner's name and vet hospital. The cremains are later placed in an urn or handled as requested.
Can I view the cremation of my pet? Yes, but there is viewing fee and an appointment must be made in advance.
Can I choose my own gravesite at the cemetery? We have certain areas open in the cemetery and within these areas we have sections that you can choose from. However, we try to bury the pets sequentially.
When can I visit my pet's gravesite? Cemetery grounds are open daily during daylight hours.
Will the cemetery be around 10 years from now? Yes. The land is recorded in the Plantation city records as a pet cemetery.
How soon will my ashes be returned? Most cremains are returned within 7 to 14 days to the veterinary hospitals or sooner if brought directly to the cemetery. Extra time is sometimes needed to order special urns or to perform special engraving. We cremate five days a week and cremations are done on a first-come first-served basis.
What payment methods do your accept for services? Broward Pet Cemetery accepts MasterCard, Visa and American Express. We also take local checks with proper identification.
Why are my pets ashes powdery? All cremains are ground with a blender into a fine powder before they are placed into an urn. By grinding the cremains it is possible to end up with 5 lbs of ashes from a 100 lbs pet.
What happens if I fail to pay my yearly maintenance fee? Yearly reminders are sent to the last mailing address recorded with BPC. Remember, if your address changes, it is your sole responsibility to notify BPC of your new address. If payments are not received within 3 months, the site becomes delinquent. If this fee is not paid within the year, the site is in default and the remains will be exhumed and placed in a communal gravesite or cremated. Please read our Rules and Regulation Book. In lieu of paying an annual maintenance fee, many of our customers choose to pay a one-time permanent occupancy fee. Not only will this permanent occupancy fee insure the continuous location and upkeep of your pet's grave site, but it will relieve you of the inconvenience of an annual payment.
Is Broward Pet Cemetery licensed? Yes, we are licensed by the City of Plantation, Broward County and the State of Florida. We are also inspected yearly by the DPR Air Control Division. |
